Shipping Policy

Thank you for shopping with us! We aim to provide you with a fast, reliable, and hassle-free shipping experience. Please read our shipping policy carefully before placing your order.

1. Free Shipping

We offer free worldwide shipping on all orders — no minimum purchase required.

2. Processing Time

All orders are processed within 1–3 business days after payment is confirmed.
During holidays or high-demand periods, processing times may take slightly longer.

3. Shipping Time

Estimated delivery times are as follows:

United States: 7–15 business days
Europe: 10–20 business days
Other Countries: 10–25 business days

Please note: Delivery times may vary depending on destination, customs clearance, and carrier delays.

4. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number and link so you can follow your package in real time.

5. Customs & Import Duties

Buyers are responsible for any customs duties, taxes, or import fees that may apply in their country. We have no control over these charges.

6. Incorrect Address

Please ensure your shipping address is accurate and complete before checkout. We are not responsible for lost packages due to incorrect or incomplete addresses.

7. Lost or Delayed Packages

If your package is significantly delayed or lost in transit, please contact us at zppengpeng11@163.com, and we’ll do our best to resolve the issue promptly.

8. Contact Us

If you have any questions about shipping or delivery, feel free to reach out:
📧 zppengpeng11@163.com